Streamlining Smiles: Your Virtual Gateway to Seamless Dental Management

Empowering Dental Practices with Dedicated Virtual Support for

Enhanced Patient Interaction and Office Efficiency

Dental Virtual Receptionist

remotely manages front desk operations for dental practices, handling calls, scheduling appointments, and managing communications to boost office efficiency and customer service.

📞 Virtual Call Center Support

Real people. Real support. On the phone.

Inbound or outbound, we represent your business with clarity and care — every call handled with professionalism.

Operation Flow:
→ Call received or placed
→ Agent follows call script / SOP
→ Issue resolved or escalated
→ Summary logged in your system

Tools We Use:
Aircall, CloudTalk, or the tools you prefer

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  • 📧 Email Support

    Professional replies that reflect your brand tone.

  • 💬 Live Chat Support

    Real-time support that converts visitors into customers.

  • 📱 Social Media Messaging

    We manage your DMs — across Facebook, Instagram, WhatsApp, and more.

Real People; Real support

📧 Email Support

From product questions to order updates, we help you stay on top of your inbox.

Operation Flow:
→ Email arrives in shared inbox
→ Tagged, prioritized, and assigned
→ Drafted using your templates or tone guidelines
→ Sent with accurate info and friendly tone
→ Response time tracked

Tools We Use:
Gmail / Outlook + Help Desk Tools (Freshdesk, Gorgias, HelpScout)

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Real People; Real support

💬 Live Chat Support

We offer real-time chat on your website or platform — guiding, helping, converting.

Operation Flow:
→ Visitor starts chat
→ Agent responds within seconds
→ Answers FAQs, product guidance, troubleshooting
→ Chat tagged, rated, and archived

Tools We Use:
LiveChat / Tidio / Zendesk Chat / Intercom / Crisp

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Real People; Real support

📱 Social Media Messaging

Where your customers already are — we respond with care and consistency.

We monitor and respond to direct messages across platforms like Facebook, Instagram, WhatsApp, and more.

Operation Flow:
→ Message received on platform
→ Assigned and answered by agent
→ Escalated if needed
→ Engagement tracked and logged

Tools We Use:
Meta Business Suite / ManyChat / Sprout Social / Freshchat

Optional: WhatsApp API or LINE integration

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Founded Since 2003

Why Choose Us

Real-World E-commerce Experience

Senior-Level BPO Expertise

Import-Export Operations Know-How

24/7 Availability with Scalable Teams