Make Every Gift Powerful — Personalized Power Banks for Corporate Branding.
📞 Virtual Call Center Support
Real people. Real support. On the phone.
Inbound or outbound, we represent your business with clarity and care — every call handled with professionalism.
Operation Flow:
→ Call received or placed
→ Agent follows call script / SOP
→ Issue resolved or escalated
→ Summary logged in your system
Tools We Use:
Aircall, CloudTalk, or the tools you prefer
Real People; Real support
📧 Email Support
From product questions to order updates, we help you stay on top of your inbox.
Operation Flow:
→ Email arrives in shared inbox
→ Tagged, prioritized, and assigned
→ Drafted using your templates or tone guidelines
→ Sent with accurate info and friendly tone
→ Response time tracked
Tools We Use:
Gmail / Outlook + Help Desk Tools (Freshdesk, Gorgias, HelpScout)
Real People; Real support
💬 Live Chat Support
We offer real-time chat on your website or platform — guiding, helping, converting.
Operation Flow:
→ Visitor starts chat
→ Agent responds within seconds
→ Answers FAQs, product guidance, troubleshooting
→ Chat tagged, rated, and archived
Tools We Use:
LiveChat / Tidio / Zendesk Chat / Intercom / Crisp
Real People; Real support
📱 Social Media Messaging
Where your customers already are — we respond with care and consistency.
We monitor and respond to direct messages across platforms like Facebook, Instagram, WhatsApp, and more.
Operation Flow:
→ Message received on platform
→ Assigned and answered by agent
→ Escalated if needed
→ Engagement tracked and logged
Tools We Use:
Meta Business Suite / ManyChat / Sprout Social / Freshchat
Optional: WhatsApp API or LINE integration
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Dental Virtual Receptionist
In today's fast-paced dental industry, many clinics face challenges in efficiently handling front desk reception and administrative tasks. For this reason, we offer professional virtual receptionist services, designed to enhance...
Dental Virtual Receptionist
In today's fast-paced dental industry, many clinics face challenges in efficiently handling front desk reception and administrative tasks. For this reason, we offer professional virtual receptionist services, designed to enhance...
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Contact Information
Call to Action
Contact Information
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About Us
The Quality Life, Inc., founded in New York in 2003, is a U.S.-based corporate gifting and product solutions company. Originally rooted in international trade, the company has grown over...
About Us
The Quality Life, Inc., founded in New York in 2003, is a U.S.-based corporate gifting and product solutions company. Originally rooted in international trade, the company has grown over...
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How It Works
🟦 Easy. Transparent. Built for Results. Outsourcing with us is simple — and fully guided. Whether you're new to BPO or looking to switch providers, we make the process smooth...
How It Works
🟦 Easy. Transparent. Built for Results. Outsourcing with us is simple — and fully guided. Whether you're new to BPO or looking to switch providers, we make the process smooth...
